About

EXECUTIVE-LEVEL USER EXPERIENCE RESEARCHER AND SERVICE DESIGN STRATEGIST specialized in theories, principles, methodologies, and practices of multiple disciplines around Human-Computer Interaction. Experienced in leading design and development teams in various application domains such as smart consumer electronics, connected devices, and services, software applications for consumer and enterprise uses, etc.

Recent research interests include applying a service design approach to complex human-machine systems like smart homes, smart enterprises, or smart cities, wherein people, devices, and services are interconnected, causing complicated user experience problems.

Excels in capturing meaningful user values and converting them into new products and business opportunities and is eager to share the expertise and collaborate with others to accomplish the shared vision and goals. A warm-hearted design thinker with empathy and pure enthusiasm who wishes to contribute to making the world a better place to live in.

Education

• Ph. D. | POSTECH | Dept. of Industrial Engineering (Major: Human-Computer Interaction) | Aug 1999 – Aug 2000
• M. S. | POSTECH | Dept. of Industrial Engineering (Major: Human-Computer Interaction) | Mar 1993 – Feb 1995
• B. S. | POSTECH | Dept. of Industrial Engineering | Mar 1989 – Feb 1993

Professional Experience

• Pohang University of Science and Technology (POSTECH) | Industry-Academia Collaboration Professor, Department of Industrial and Management Engineering | Feb 2016 – Feb 2023
• POSTECH | Deputy Director, Future City Open Innovation Center | May 2017 – Feb 2023
• Yonsei University | Adjunct Professor | Oct 2018 – Feb 2023
• Samsung Electronics Co., Ltd. | Vice President, UX Design Group, Corporate Design Center | Dec 2012 – Dec 2015
• Samsung Electronics Co., Ltd. | Principal Designer, UX Convergence Group, DMC R&D Center | Mar 2007 – Dec 2012
• Samsung Electronics Co., Ltd. | Senior Researcher, UI Lab, DMC R&D Center | Sep 2002 – Feb 2007
• Virginia Polytechnic Institute and State University (Virginia Tech) | Senior Research Associate, Human-Computer Interaction Lab., Grado Department of Industrial and Systems Engineering | Aug 2000 – Aug 2002
• POSTECH | Post-doctoral Researcher, Human-Computer Interaction Lab., Dept. of Industrial Engineering | Aug 1999 – Aug 2000
• Dongguk University | Lecturer | Mar 1999 – Aug 2000
• Kumoh National Institute of Technology | Lecturer | Sep. 1997 – Feb 1998
• POSTECH | Research Assistant, Human-Computer Interaction Lab., Dept. of Industrial Engineering | Mar 1993 – Aug 1999
• POSTECH | Teaching Assistnat | Mar 1995 – Aug 1995, Mar 1994 – Aug 1994

Volunteer Services

• Co-Chair of the Gyeongsangbuk-do Policy Advisory Committee | 2019 – 2023
• Member of Gyeongsangbuk-do Regional Innovation Committee, Chair of Science and Industry Division | 2018 – 2023
• Member of Gyeongsangbuk-do 4th Industrial Revolution Strategy Committee | 2019 – 2022
• Member of Gyeongsangbuk-do Industrial Design Promotion Committee | 2021 – 2022
• Member of the Ministry of Trade, Industry and Energy’s Sanctions Reconsideration Committee | 2021 – 2022
• Member of the Nuclear Safety and Security Commission’s Safety Grade Review Committee | 2020 – 2022
• Member of Pohang City Urban Regeneration Committee | 2018 – 2022
• Non-executive Auditor of Science and Technology Policy Institute (STEPI) | 2018 – 2021
• Director of Gyeongbuk Smart City Research Center | 2019
• Member of Pohang City Jung-ang-dong Urban Regeneration Promotion Committee | 2018 – 2019
• Member of Pohang City Urban Planning Committee | 2018 – 2019
• Member of Gyeongsangbuk-do 4th Industrial Revolution Strategy Committee | 2017 – 2018
• Member of Pohang City 4th Industrial Revolution Promotion Committee’s Smart Future City Promotion Team | 2017 – 2018
• Design Membership Advisory Committee Member of Daegu-Gyeongbuk Design Center | 2016